Terms and Conditions

This Agreement was last modified on 18 February 2016.

The following terms and conditions apply in relation to your purchase from Super Gadgets (Fiji) T/A Smart Shopping Website. By browsing and (where applicable) purchasing from Super Gadgets (Fiji) T/A Smart Shopping Website you agree to be bound by these Terms and Conditions, our Online Shopping Terms and Conditions, our Privacy Policy, and any additional terms and conditions presented during the purchasing process.

  1. Definitions

1.1. In these Terms and Conditions, a reference to “we” and “us” means Super Gadgets (Fiji) T/A Smart Shopping, and “our” has a corresponding meaning.

1.2. “You” means you our customer under these Terms and Conditions and “your” has a corresponding meaning.

  1. Purchasing

2.1. While Super Gadgets (Fiji) has endeavored to ensure that the information provided on our Website is free from error, we do not warrant its accuracy, adequacy or completeness, and to the extent permitted by law we shall not be responsible or liable for any error in, or omission from, the information provided on our Website. We reserve the right to make changes to the information provided on our Website at any time and without notice.

2.2. Your placement of an order via the Website is an offer to purchase our Products in accordance with these Terms and Conditions. We may accept your order by processing your payment and shipping the Product, or May, for any reason, decline to accept your order or any part of your order. No order shall be considered to be accepted by us until confirmation has been provided through email. If any credit transaction is discovered to be fraudulent, Super Gadgets (Fiji) will proceed with investigations to analyze the occurrence and facilitates to debit your account. This process will depend on the nature of the transaction.

2.3. To make a purchase from the Website:

2.3.1. You must be 18 years of age or over, or if you are under 18 years of age, you must have your parent or guardian’s consent to make the purchase and enter into the Terms and Conditions applying to the purchase;

2.3.2. You must be either purchasing on your own behalf or authorized to purchase on behalf of another person.

2.4. If you are purchasing on behalf of a company, association, partnership or other such entity (“Entity”):

2.4.1 You must be authorized to agree to these Terms and Conditions on behalf of the Entity;
2.4.2 You must be authorized by the Entity to make the purchase;
2.4.3 You must be authorized to use the Entity’s credit card used to make the purchase; and
2.4.4 References in these Terms and Conditions to “you” include the Entity (as defined above).

2.5. By purchasing from the Website, you warrant that you meet the relevant conditions set out in clauses 2.3 and 2.4 above.

2.6. When making a purchase from the Website, you must provide all required information (as specified in the form) or we might not be able to process your order.

2.7. At our discretion, you may not be able to proceed with any purchase on the Website, which exceeds our current limits on volume or total value.

2.8. All orders are subject to the availability of Products. If for any reason a Product is not available, we will endeavor to notify the non-availability on the Website.

2.9. Where Products are listed on the Website with an incorrect price or with incorrect information, or if Product is not available we reserve the right to cancel your order for those Products (regardless of whether you have made payment for that order). Where you have already made payment for an order that is subsequently cancelled by us, we will refund the amount paid by you in relation to that order.

2.10. Although we endeavor to accurately display and describe the colours of the Products, we do not guarantee the colour of any Product delivered to you will exactly match the colour of any image of that Product on the Website (as the colours displayed on your computer system or in printed form will vary).

  1. Price of Products and Payment

3.1. The price payable for products ordered by you shall be the price displayed on the website at the time your order is submitted (subject to clause 2.9 above), together with the applicable delivery charges. Unless expressly stated otherwise, all prices displayed on the website are stated and payable in Fijian dollars. All international purchases will be charged to your credit card at the exchange rate applicable at the time of purchase.

3.2. Products displayed on the Website, and their prices, are subject to change without notice.

3.3. The Total Payment to be made for the purchased Product will include freight cost as well

  1. Delivery & Title

4.1. We will endeavor to dispatch your order within 7 days once we have confirmed that we have accepted your order and received all amounts payable. If we are unable to dispatch your order within this time frame we will endeavor to contact you and advise you of the expected dispatch date. We will endeavor to provide you with an email confirmation of dispatch within 7 working days of dispatch.

4.2. The delivery cost is based on courier cost.

4.3. Although we will endeavor to meet delivery timeframes where possible, all delivery timeframes are estimates only and we will not be liable for any loss, expense, or other damage caused by any delay in delivery.

4.4. For delivery, the service provider’s delivery terms and conditions apply.

4.5. Redelivery conditions:

4.5.1. After the first unsuccessful attempt to deliver your order, you will be charged any additional costs of re-delivery.

4.5.2. If the incorrect delivery address is provided you must pay any additional charges to have your order delivered to the correct destination.

4.7. Title to and responsibility for, each product you order from the website passes to you when the product is delivered to you.

4.8. Where you believe that incorrect products have been delivered, you must contact us with any such claim within 7 days of delivery and you must provide us with a reasonable opportunity to investigate that claim and all documents related the same.

  1. Returns/ Refund

5.1. If you discover any defect in the Product,  please send full details of returns and refund request to ccare@smartshopping.com.fj within 7 days of receiving the items please provide full detail and include any pictures of the defect present.  Our customer care team will be in touch via email  advising you on status of your request. once a final discussion is reached you will be advised on the timeline for replacement.  If a replacement is not available we may at our discretion provide a refund. All refund will be done via method of payment : if customer has used direct deposit  refund will be done using online transfer.  if customer uses credit or visa debit card  refund will be done on the card. Time of such refunds may vary due to service providers and banks.

 

5.2. Replacements or refunds do not cover faults arising from:

5.2.1. Normal wear and tear

5.2.2. Changes to the original item

5.2.3. Damage caused by perfume, hairspray, chlorine, water or other agents.

5.3. For any claim to be made, the item must be sent to Super Gadgets (Fiji)

  1. Change or Cancel an Order

6.1. If you wish to change or cancel an order, contact our Customer Service Officer by email at ccare@smartshopping.com.fj  any time between 8 am and 5 pm (FJT)(GMT+12), from Monday to Friday, 5 days a week. Orders cannot be changed or cancelled beyond 24 hours of confirmation.

  1. User Conduct

7.1. You are responsible for all of your activity in connection with accessing the website. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your access to the Website. You may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain personal data from any Website user.

  1. Privacy

8.1. See Super Gadgets (Fiji) T/A Smart Shopping Privacy Policy at Privacy Policy.

  1. General

9.1. We reserve the right to change these Terms and Conditions at any time. By continuing to use the Website you consent to any changes. It is your responsibility to regularly check these Terms and Conditions for any variations.

9.2. If any provision of these Terms and Conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall, to the maximum extent possible, remain in full force and effect.

9.3. We shall not be liable to you for any delay or non-performance of our contractual obligations to the extent that such delay or non-performance is caused by an event or circumstance, which is outside our reasonable control.

9.4. You shall be solely responsible for obtaining any necessary permits under (and for compliance with) all legislation, regulations, by-laws and rules that apply to the use of any Products you purchase from us.

9.5. We reserve the right, without notice and in our sole and absolute discretion, to discontinue, suspend or terminate any service offered by or through this Website as well as this Website at any time.

9.6. These Terms and Conditions (and any orders to/from the Website) shall be governed by the laws of Fiji Islands and the courts of Fiji Islands shall have exclusive jurisdiction to hear and determine any dispute arising in relation to these Terms and Conditions (and any orders from the Website).

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